Tag
#client-communication
2 posts

The Client Asked for a 'Simple' Feature. Here Is What Actually Shipped.
A client asked to add search. That four-word email became 14 decisions, 3 sprints, and a reminder that the word just should be banned from project briefs.

Client Emails Decoded: What 30 Years of Web Dev Teaches You About Scope
Every experienced developer has gotten 'the email.' Here's how to read between the lines of common client requests — and why AI can't do this for you.