Tag

#client-communication

2 posts

The Client Asked for a Simple Feature - scope creep illustration
Project Management March 25, 2026 6 min read

The Client Asked for a 'Simple' Feature. Here Is What Actually Shipped.

A client asked to add search. That four-word email became 14 decisions, 3 sprints, and a reminder that the word just should be banned from project briefs.

Businessman opening laptop at an office desk
Agency Insights March 7, 2026 4 min read

Client Emails Decoded: What 30 Years of Web Dev Teaches You About Scope

Every experienced developer has gotten 'the email.' Here's how to read between the lines of common client requests — and why AI can't do this for you.